Cutera Repair

Cutera Laser Repair & Service

The Laser Professionals provides repair, troubleshooting and maintenance for laser, IPL and RF systems and handpieces, including Cutera equipment. We offer free troubleshooting over the phone.

E-mail your error codes to [email protected].

Fast turnaround* *Complex repairs may take longer.
Cutera laser system
What we repair

Cutera systems and handpieces

Here is the Cutera work our technicians handle most often, based on our service records:

  • Xeo and Excel HR systems and their handpieces, including LimeLight, Pearl and 1064 handpieces.
  • CoolGlide, Genesis Plus, truSculpt iD, Secret / Secret Pro and Juliet.
  • Flashlamps, DI and particle filters, light guides, focal lenses and fibers.
  • Water pressure sensors, foot pedal boards and RF transistors.
  • Error codes such as 230, 249, 322 (water flow), 810 (Pearl Fractional) and CMOS / checksum errors.
Cutera platforms in our service records include the Xeo, Excel HR, CoolGlide, Genesis Plus, LimeLight, truSculpt iD, Secret / Secret Pro and Juliet.
Turnaround

Back in service quickly

Most repairs are completed fast; complex repairs may take longer, and we'll give you a timeline with your estimate.

We offer free troubleshooting over the phone. Depending on the problem, we can help with online assistance by video, send a technician to you (travel fees apply), or repair your system or handpiece at our facility.

Lasers need to be maintained just like any revenue generating asset. Regular service helps your practice avoid large issues that can cause significant downtime, such as power supply failures, water flow issues and water leaks.

At a glance

Cutera models, repairs and error codes

Cutera systems we service

  • Xeo
  • Excel HR
  • CoolGlide
  • Genesis Plus
  • LimeLight
  • truSculpt iD
  • Secret / Secret Pro
  • Juliet

Common Cutera repairs

  • Flashlamp replacement
  • DI and particle filters
  • Light guide
  • Focal lens and fiber
  • Water pressure sensor
  • Foot pedal board
  • RF transistors

Cutera error codes we see

  • 230
  • 249
  • 322 – Water flow
  • 810 – Pearl Fractional
  • CMOS / checksum
Parts & consumables

Cutera parts we carry

Shop Cutera parts and equipment, or ask us about a part you don't see listed.

How mail-in repairs work

Four simple steps, with a free in-office evaluation.

  1. 1

    Request a quote

    We send a simple work order for you to sign.

  2. 2

    Ship it in

    You arrange shipping. We check it in, photograph it and evaluate it free in our office.

  3. 3

    Approve your estimate

    We diagnose it, send a clear estimate and order any parts, with a timeline.

  4. 4

    Repaired and returned

    Pay the final bill, warranty details included, and we ship or deliver it wherever you choose.

Request a Repair Quote
Request a repair

Get your free repair quote today!

Call us at 561-203-9776 or fill out the form below.

Need Cutera equipment repaired?

We offer free troubleshooting over the phone.

Call (561) 203-9776 Request Repair Quote

Contact us