Lumenis Repair

Lumenis Laser Repair & Service

The Laser Professionals provides repair, troubleshooting and maintenance for laser, IPL and CO2 systems and handpieces, including Lumenis equipment. We offer free troubleshooting over the phone.

E-mail your error codes to [email protected].

Fast turnaround* *Complex repairs may take longer.
Lumenis laser system
What we repair

Lumenis systems and handpieces

Here is the Lumenis work our technicians handle most often, based on our service records:

  • Splendor X, Stellar M22 / IPL / ResurFX, LightSheer Duet and Quantum IPL.
  • CO2 systems such as AcuPulse and UltraPulse, plus VersaPulse.
  • Articulated arms, laser tubes and fluorine refills, flashlamps and water parts.
  • Faults such as error 1082 (FPGA), HV relay, simmer board, CPU and TEC temperature sensor problems.
Lumenis platforms in our service records include the Splendor X, Stellar M22, ResurFX, LightSheer Duet, AcuPulse, UltraPulse, VersaPulse and Quantum IPL.
Turnaround

Back in service quickly

Most repairs are completed fast; complex repairs may take longer, and we'll give you a timeline with your estimate.

We offer free troubleshooting over the phone. Depending on the problem, we can help with online assistance by video, send a technician to you (travel fees apply), or repair your system or handpiece at our facility.

Lasers need to be maintained just like any revenue generating asset. Regular service helps your practice avoid large issues that can cause significant downtime, such as power supply failures, water flow issues and water leaks.

At a glance

Lumenis models, repairs and error codes

Common examples from our service work. This isn't a complete list, so call us if your model or code isn't shown.

Lumenis systems we service

  • Splendor X
  • Stellar M22
  • ResurFX
  • LightSheer Duet
  • LightSheer ET
  • LightSheer XC
  • LightSheer Quattro
  • LightSheer Desire
  • AcuPulse
  • UltraPulse
  • VersaPulse
  • Quantum IPL
  • Lumenis One
  • Pulse 120H
  • NuEra Tight
  • Legend Pro

Common Lumenis repairs

  • HVPS power supply repair
  • CPU board replacement
  • Capacitor replacement
  • Preventive maintenance
  • Calibration
  • LCD screen replacement
  • DI filters
  • Water filters
  • Heater module
  • CO2 tube replacement and fluorine refill
  • IPL handpiece rebuild / repair
  • Flashlamp replacement
  • Articulated arm repair
  • HV relay replacement
  • Simmer board repair
  • TEC temperature sensor replacement
  • Switching module replacement
  • Laser head rebuild / replacement
  • Alexandrite rod resurfacing or replacement
  • Pockels cell replacement
  • Laser rail alignment
  • HR replacement
  • OC replacement
  • Water pump repair or replacement
  • Water flow sensor repair or replacement
  • Water leak repair
  • Cal port window replacement
  • Laser flow tube replacement
  • PFC board repair
  • User button interface repair / replacement

Lumenis error codes and faults we see

  • 1082 – FPGA
  • Interlock error
  • Foot pedal error
  • Low output
  • Shutter fault
  • No ignition
  • HVPS tolerance
  • HV relay fault
  • Simmer board fault
  • CPU fault
  • TEC temperature sensor fault
  • Med-power gain values corrupt
  • System restarts
  • System overcurrent
  • Filter parameters not set
  • Invalid handpiece
  • Laser calibration invalid
  • I2C communication fault
Parts & consumables

Lumenis parts we carry

Shop Lumenis parts and equipment, or ask us about a part you don't see listed.

How mail-in repairs work

Four simple steps, with a free in-office evaluation.

  1. 1

    Request a quote

    We send a simple work order for you to sign.

  2. 2

    Ship it in

    You arrange shipping. We check it in, photograph it and evaluate it free in our office.

  3. 3

    Approve your estimate

    We diagnose it, send a clear estimate and order any parts, with a timeline.

  4. 4

    Repaired and returned

    Pay the final bill, warranty details included, and we ship or deliver it wherever you choose.

Request a Repair Quote
Request a repair

Get your free repair quote today!

Call us at 561-203-9776 or fill out the form below.

Need Lumenis equipment repaired?

We offer free troubleshooting over the phone.

Call (561) 203-9776 Request Repair Quote

Contact us