Candela Laser Repair & Service

Candela systems and handpieces

Here is the Candela work our technicians handle most often, based on our service records:

• GentleMax Pro and Pro Plus, GentleLase and GentleYAG, PicoWay, Vbeam Perfecta, eLos Plus and CO2RE systems.
• Optics, alignment and calibration, water systems and filters, laser heads and YAG rods, handpieces, boards and touchscreens.
• DCD solenoids, HV cap boards, windows, covers and fiber end caps.
• Error codes such as 3.1 (shutter), 5.1 (HV tolerance), 6.1 (calibration), 7.3 (fluid flow), 8.4 (DCD over-pressure), 15.1 (fiber / low transmission) and 26.x (computer or board).
• Diagnostics, repair and preventive maintenance, at our shop or on site.

Back in service quickly

Most repairs are completed fast; complex repairs may take longer, and we'll give you a timeline with your estimate.

We offer free troubleshooting over the phone. Depending on the problem, we can help with online assistance by video, send a technician to you (travel fees apply), or repair your system or handpiece at our facility.

Lasers need to be maintained just like any revenue generating asset. Regular service helps your practice avoid large issues that can cause significant downtime, such as power supply failures, water flow issues and water leaks.